What is your MOQ for wholesale artificial flowers?

Our standard MOQ is 120 pcs per style/color for artificial flowers and plants. For artificial trees, the MOQ is 50 pcs per style. For OEM/ODM custom designs, MOQ starts from 500 pcs per style. We can negotiate for first-time trial orders.

Do you offer free samples before placing a bulk order?

Yes, we offer free existing samples for qualified wholesale buyers. You only need to cover the shipping cost. For custom OEM samples, we charge a mold fee which is refundable upon placing the bulk order.

What is your production lead time?

For existing designs, production lead time is 30-45 days after order confirmation and deposit. For OEM/ODM custom designs, the lead time is 60-75 days including mold making and sampling approval.

Can you produce custom artificial flowers with my own design?

Yes, we provide full OEM/ODM services including custom flower design, mold making, color matching, branded packaging, and private labeling. Our design team can work from your reference images or physical samples.

Do your artificial flowers have fire-retardant certification?

Yes, our artificial flowers and plants are certified with BS5852 (UK), CA TB117-2013 (USA), and DIN 4102 (Germany) fire-retardant standards. All materials pass REACH and RoHS compliance tests.

FAQ | EGAN Artificial Flowers Wholesale

General

What is EGAN's business model — are you a factory or trading company?

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We are a factory-direct manufacturer with a self-owned 5,000㎡ production base in Huizhou, Guangdong, and a 2,000㎡ showroom & operation center in Xiamen, Fujian. No middlemen, no hidden margins.

Which countries do you export to?

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We export to 50+ countries including USA, Canada, UK, Germany, France, Italy, Spain, Australia, Japan, South Korea, and UAE. We're experienced with each market's compliance and preference requirements.

MOQ & Pricing

What is your Minimum Order Quantity (MOQ)?

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Standard MOQ is 120 pieces per style/color for existing designs. For custom OEM/ODM orders, MOQ starts at 500 pieces per design. We support mixed-container orders — combine multiple SKUs to maximize your container space and meet MOQ flexibly.

Do you offer tiered pricing for larger orders?

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Yes! We offer 3-tier pricing: (1) Small wholesale: 120-500 pcs/style, (2) Medium: 500-2000 pcs/style, (3) Bulk container: full container load. Contact us with your estimated annual volume for a customized quote.

Sampling & Lead Time

How long is the sample and production lead time?

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Samples are ready within 7 business days and can be shipped via express (3-5 days arrival). Bulk production takes 30-60 days depending on order volume and customization requirements. Peak season (August-October) may require additional lead time — we recommend ordering 3 months before your selling season.

Can I get samples before placing a bulk order?

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Absolutely. We encourage sampling — it's the best way to verify quality. Sample cost is deductile from your first bulk order. We provide detailed photos and videos of samples before shipping so you can confirm every detail.

OEM/ODM Service

Do you provide OEM/ODM custom design services?

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Yes! We offer free custom design services including exclusive molds, branded packaging, and custom color matching. Our in-house design team can develop entirely new products based on your market requirements, photos, or concepts. Share your idea and we'll bring it to life.

Can you replicate a real flower species that's not in your catalog?

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Yes! Send us 3-5 high-resolution photos of the flower (top, side, petal detail, stem) and we can create a custom mold. The process takes 10-15 days for mold development plus 7 days for sample. This is a popular service for exclusive private-label brands.

Certifications & Compliance

What certifications do your products have?

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Our products are certified with BS5852 (UK fire-retardant), CAL117 (California fire safety), REACH (EU chemical safety), and RoHS (restriction of hazardous substances). Certificates are available upon request for your local market requirements. We also offer UV-protection testing reports.

Are your products safe for commercial/hotel projects?

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Yes. Our fire-retardant products are specifically engineered for commercial environments including hotels, restaurants, offices, and retail spaces. We provide all necessary documentation for your local fire marshal or building inspector. Many of our clients have successfully passed inspections using EGAN products.

Shipping & After-Sales

What shipping terms do you offer?

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We offer FOB Yantian (default), CIF (to your nearest port), and DDP (door-to-door delivery including customs clearance) for select countries. Our logistics team works with trusted freight forwarders to ensure competitive rates and reliable schedules. Real-time tracking is provided from our warehouse to your door.

What is your policy on shipping damage or quality issues?

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Upon receiving your order, inspect within 7 days and provide photos of any damage or defects. We process claims within 7 business days. For verified issues, we offer (1) free replacement in your next order, (2) partial refund, or (3) immediate re-shipment for urgent cases. Our damage rate is under 0.5% thanks to our reinforced packaging system.

Frequently Asked Questions